GENERAL TERMS AND CONDITIONS (T&C)

BLACK RIDERS - Chauffeur Service

1. Scope

These terms and conditions apply to all chauffeur and limousine services provided by BLACK RIDERS - Chauffeur Service. By accessing and using our services, you agree to be bound by these terms, as well as our Privacy Policy and any additional terms applicable to specific services.

2. Booking & Contract

  • Reservations can be made through our website, phone, email, or app.

  • Bookings are considered binding upon written confirmation.

  • Full payment is required prior to service commencement.

  • Hourly bookings require a minimum of 3 hours, including up to 30 km per hour (total of 90 km for 3 hours).

  • Special requests can be accommodated based on availability.

3. Vehicles & Services

  • We offer business vans and luxury-class vehicles to ensure maximum comfort and elegance.

  • Included amenities:

    • Complimentary refreshments.

    • Meet & Greet service with name or company logo display.

    • Assistance with luggage.

    • Complimentary child seats upon request.

  • We accommodate special requests depending on availability.

4. Prices & Payments

  • Payments are to be made via bank transfer or through secure payment platforms.

  • Full payment must be completed within 7 days of booking unless otherwise agreed.

  • Prepayment is required; no service will be provided without full payment confirmation.

5. Cancellations & Withdrawal

  • Cancellations must be submitted in writing (email preferred).

  • Cancellation fees:

    • Free cancellation if made up to 48 hours before the scheduled service.

    • 50% charge if canceled between 24 and 48 hours before the service.

    • 100% charge if canceled less than 24 hours before the scheduled service or in case of a no-show.

  • For special events, cancellations must be made at least 7 days in advance.

6. Liability & Damages

  • BLACK RIDERS - Chauffeur Service accepts no liability for damages caused by circumstances beyond our control, such as traffic delays, weather conditions, or technical failures.

  • Clients are responsible for any damages caused by negligence or misconduct.

  • No self-participation is required in case of damage claims.

  • Lost items found in our vehicles will be returned upon discovery; however, we accept no liability for lost or forgotten items.

7. Right of Withdrawal

  • You may withdraw from the contract within 14 days of booking.

  • Withdrawal rights become void if the service begins before the withdrawal period ends.

  • Cancellations must be made in writing, preferably by email.

8. Data Protection

  • Personal data is collected, stored, and processed exclusively for the purpose of providing our services.

  • We guarantee no data sharing with third parties without explicit consent.

  • You may request the deletion of your personal data at any time.

9. Service Interruptions & Limitations

  • While we strive to provide uninterrupted service, BLACK RIDERS - Chauffeur Service is not liable for delays or cancellations due to events beyond our control.

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use of our services.

10. Final Provisions

  • Any changes to these terms and conditions will be communicated in writing.

  • These terms are governed by and construed in accordance with the laws of Germany.

  • Place of jurisdiction: Munich.

11. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:
Email: info@blackriders-cs.com

By using BLACK RIDERS - Chauffeur Service, you confirm that you have read, understood, and agreed to these terms and conditions.

Effective Date: Munich, February 20th 2025